Education / School Management
A chain of 3 schools, Noida
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Three schools meant three Excel files for attendance, three fee receipt books, and a central office that had no idea what was happening on any campus until someone called. Fee reminders went out as phone calls from the front desk, one parent at a time. Teachers compiled monthly attendance registers by hand, which ate 4–5 hours at the end of every month. Parent queries made up roughly 30% of the front desk's calls.
Outcome
Fee collection went up 31% in the first two months, mostly because automated reminders replaced phone calls. End-of-month attendance work for teachers fell from 4–5 hours to under 20 minutes. The parent portal now answers about 65% of the queries that used to need a call to the office. The central admin's verdict on the multi-campus view: 'something we didn't know we needed until we had it.'