Fashion / E-commerce
A D2C apparel brand, Delhi
A Shopify inventory sync for a Delhi D2C apparel brand. Stock mismatches fell from 8% to under 1%, and returns now clear the same day instead of in 3.
Node.js · Shopify API · PostgreSQL · Webhook architecture · Automated reconciliation
Under 1% (was 8%)
Inventory discrepancy rate
Same-day (was 3 days)
Returns processing time
₹18,000
Annual plugin cost saved
The problem
The brand ran Shopify with three inventory plugins that kept drifting out of sync with each other. Returns were handled by hand: after each return was inspected, someone updated stock manually. At around 800 orders a month, the inventory discrepancy rate had hit 8%, and customers were complaining about ordering items that turned out to be out of stock.
What we built
A custom inventory sync layer between Shopify and the fulfilment warehouse. Stock updates fire in real time off order events. Returns follow a set workflow (inspection → restock or write-off → automatic Shopify stock update), and a reconciliation report runs every day. All three plugins were switched off.
What it includes
Outcome
The inventory discrepancy rate fell from 8% to under 1% within two months. Returns now get processed the same day instead of taking 2–3 days. And dropping the three plugins cut their Shopify app bill by ₹18,000 a year, which was a nice bonus.
Related work
Building something in Fashion? We’ve probably solved the hardest part already.
Tell us what you’re dealing with — no long forms, no agency boilerplate. We respond within one business day.